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French Speaking Customer Support Specialist | Klient Grupy LinguaJob.pl

About Us
Our Client, the leader on outsourcing market, is looking for the French native candidates dealing with their customers in France.
French Speaking Customer Support Specialist
Reference no.: FR-S/02/20
Industry: Outsourcing/Call Center/Obsługa Klienta
Foreign Language: francuski
Region: mazowieckie
Workplace: Warsaw
Job description:
  • providing excellent customer service (supporting French clients)
  • building up positive relationships with customers
  • resolving issues in a timely manner and ensure high levels of customer satisfaction
  • providing explanations in relation to customer complaints (both written and by phone)
  • monitoring of the situation on financial markets
  • working with the CRM system (verification and completing clients data)
Requirements:
  • French language - native or proficiency level required
  • very good knowledge of English language is a must 
  • higher education (might be IV or V year student)
  • previous experience in a customer service role (desirable)
  • responsibility and ability to multitask, prioritize and close tasks quickly
  • strong communication, interpersonal and negotiation skills
  • good knowledge of MS Office

Send your CV on kandydat@linguajob.pl

The ASAP recruitment process will include your candidate profile in January.

 
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You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application by Grupa LinguaJob.pl. for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the General Data Protection Act from 25th May 2018.

“Maintaining compliance with the Data Protection Act 2018 (the Act) by working to best industry standards when collecting personal data and collaborating with the Data Protection team when requests for data subjects are received. This will include providing information to assist with the processing of requests and complying with the instructions of the Data Protection team in order to satisfy the requests and the Company’s obligations under the Act.. Find mor details about the Privacy Policy here.
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