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Translation Specialist ( remote work ) | Teleperformance Polska

Translation Specialist ( remote work ) mazowieckie Warszawa

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About us

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. Teleperformance Poland has been present on the Polish market for over 20 years. We operates from 3 sites located in Warsaw and Katowice. We are a group of 1 500 passionate people, citizens of over 55 different countries, serving 30 markets in 17 different languages. Join us today!

Your responsibilities

 

  • Support various institutions in the US (banks, post offices, medical centers etc.) which are having difficulties in communicating with foreigners living there due to a language barrier

  • Answer requests and translate real-time conversations both ways via video call or a phone call, using a dedicated application

Our requirements

 

  • Fluency in English and Polish is a must,

  • Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation,

  • Being able to empathize with the caller,

  • Legally authorized to work in the country,

  • Have the proper equipment (e.g. Internet connection ) space and calm environment to be able to work remotely from home,

  • Stress resistant - in the event that one of the speakers is incoherent or upset, especially in emergency situations such as 911 calls,

  • Be able to work on a shift schedule (morning and night, the project will be working 24h.),

  • Please be advised that one of the steps of the recruitment process is a background check.

What we offer

 

  • Fully remote training and job itself done from the comfort of your home

  • Flexible working schedule

  • A possibility to be in a constant use of the languages you know and keeping them on a fluent level

  • Additional benefits including: medical healthcare, life insurance and a sport-card.

  • A full training and necessary equipment