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Customer Care Specialist - French, Italian and English Speaker | TRANSPOREON

Transporeon |Gen. Bohdana Zielinskiego 24 st, 30-320 Cracow

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In Cracow we are lookink for...

Customer Care Specialist - French, Italian and English Speaker


TRANSPOREON Group is one of the European market leaders for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products. We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas - in many different locations around the world. Apply now and become part of our team!


Responsibilities:

  • Acceptance of customer inquiries and customer support for carriers
  • Performance of online and telephone trainings in different languages
  • Telephone hotline for existing customers and email helpdesk in different languages
  • Preparation of freight tenders and support of processes
  • Care and support of existing national and international carrier contacts
  • Translation of company-related texts
  • Creation and conducting webinars

Qualifications:

  • Fluent language skills in English and Hungarian; Polish is a big plus
  • Very good computer skills (MS Office Products, Internet)
  • Experience with ERP systems e.g. SAP will be an asset
  • Organizational skills and initiative
  • Fast technical comprehension
  • A high level of organizational skills, proactivity and reliability
  • First experiences in a similar job and additional languages would be an advantage

Why us? Because we support our professionals in their career development introducing an annual training package as well as answering their personal needs. With us you will have a chance to improve your health and wellbeing by using a sport card, helping yourself with fruits and juices in the office and many more…

Interested? Get in touch.