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Order Management Coordinator with German (10 month contract) | Motorola

Motorola

Finance operations center

Motorola

250+ employees

accounts payable

GENERAL LEDGER & COMPLIANCe

ACCOUNTS RECEIVABLe

Motorola

payroll

treasury

Financial Planning & Analysis

Intercompany Accounting

Global Financial Systems Support

Order Management Coordinator with German (10 month contract)

Departmanent Description

Responsibilities

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview

Supply Chain structure which is currently being dynamically developed here in Cracow. It includes Order Management, Order scheduling, Demand and Supply Planning. The department is new on one hand but it already became a Center of Excellence in the global structures. Supply Chain is supporting sales process and operations on daily basis starting from forecasting through order scheduling and management, securing material availability up to shipping.

Job Description

  • Managing and prioritization of critical orders on first in, first out basis
  • Ability to function effectively in matrix oriented team environment
  • Team with key work partners to achieve supply chain cycle time and quality goals.
  • Being a point of contact for customer order processing and ensuring orders are shipped timely and meeting customer’s required ship dates
  • Managing and coordinating critical orders provide Customer Order Fulfillment expert support of how orders are entered and be proactive in the management of the exceptions to the Infrastructure and devices utilized by direct sales team
  • Ensure technical and commercial order checks are done
  • Work on improvement projects to drive and achieve higher levels in service quality and customer satisfaction.
  • Adapting to a fast paced business with a focus on first in, first out cycle time on all requests while maintaining the ability to refocus quickly if business needs dictate
  • Participating in monthly close activities that result in heavier workloads and are critical to corporate financial performance opportunity for growth and advancement.

    This is a temporary (10 month) full time contract.

Must have

  • Very good knowledge of German (C1)
  • 1 year experience in order management or related customer service experience​
  • Good knowledge of English (B2/C1)
  • Perfect communication skills, self-motivated and able to work under pressure
  • University degree (bachelor/master)
  • Excellent organization skills and time management
  • Detail-oriented
  • Oracle or other database system experience will be an advantage

General information

Where

Kraków

Industry

Outsourcing/Call Center/Obsługa Klienta

Foreign Language

niemiecki

Region

małopolskie

Motorola improved logo

Bonuses

  • Possibility to be part of a new team within Supply Chain establishing in Cracow with great opportunities to grow
  • Strong team-oriented culture
  • Private medical coverage
  • Life insurance
  • Comfortable work conditions
  • Cafeteria program for benefits (multisport, cinema tickets etc.)
  • Company supported social activities (ski team, volleyball etc.)
  • Motorola Solutions is supporting CSR activities and encourages employees to participate
  • Employee Referral Program
  • Access to wellness facilities and integration events
  • Trainings and broad development opportunities
  • Motorola Solutions is supporting CSR activities and encourages employees to participate
If interested please apply at careers.motorolasolutions.com or via mailbox aplikuj@motorolasolutions.com.