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Order Management Coordinator with Spanish (mixed shift) | Motorola

Motorola

Finance operations center

Motorola

250+ employees

accounts payable

GENERAL LEDGER & COMPLIANCe

ACCOUNTS RECEIVABLe

Motorola

payroll

treasury

Financial Planning & Analysis

Intercompany Accounting

Global Financial Systems Support

Order Management Coordinator with Spanish (mixed shift)

Departmanent Description

Responsibilities

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview

Supply Chain structure which is currently being dynamically developed here in Cracow. It includes Order Management, Order Validation, Order scheduling, Demand and Supply Planning. The department is new on one hand, but it is expected to become a Center of Excellence in the global structures in the near future. Supply Chain is supporting sales process and operations on a daily basis starting from forecasting through order scheduling and management, securing material availability up to shipping. Order Management organization supports Motorola Solutions Radio and Systems business by processing and managing the NA orders.


Job Description

  • Complete order management / order cycle for all internal and external customers by performing various activities:
    • Order entry
    • Change order process
    • Hold management in close cooperation with: finance, credit, export control, product  groups, PM’s, sales etc.
  • Providing information about order status
  • Coordination of orders with other Supply Chain departments
  • Adapting to a fast paced business with a focus on first in, first out cycle time on all requests while maintaining the ability to refocus quickly if business needs dictate
  • Handling customer complaints
  • Providing Sales support with regards to order management, customer queries
  • Participating in monthly close activities that result in heavier workloads and are critical to corporate financial performance

Please note that this is a mixed shift position

Must have

  • Business fluent, English and Spanish - required
  • Minimum 1 year of work experience in relevant field and customer focused environment
  • University degree (bachelor of business administration / master) or comparable
  • Formal industrial and commercial education
  • Excellent knowledge about MS office
  • Excellent time management
  • Dynamic, creative and good ability to present and assert oneself
  • Excellent communication skills, self motivated and able to work under pressure
  • Ability to judge
  • High rate of sensitivity of the mentality, business culture and practices in a multicultural environment

General information

Where

Kraków

Industry

Outsourcing/Call Center/Obsługa Klienta

Foreign Language

hiszpański

Region

małopolskie

Motorola improved logo

Bonuses

  • Possibility to be part of a team within Supply Chain with great opportunities to grow
  • Strong team-oriented culture
  • Private medical coverage
  • Life insurance
  • Comfortable work conditions
  • Cafeteria program for benefits (multisport, cinema tickets etc.)
  • Company supported social activities (ski team, volleyball etc.)
  • Motorola Solutions is supporting CSR activities and encourages employees to participate
  • Employee Referral Program
If interested please apply at careers.motorolasolutions.com or via mailbox aplikuj@motorolasolutions.com.