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Customer Service Advisor SWEDISH Speaker | WiPjobs

About Us
WiPjobs focuses its business on qualified, professional and skilled recruitment and HR consultancy. The company consists of a team of dedicated individuals, trained and experienced in providing candidates with a variety of consulting and personal services, according to particular requirements. We mainly address our services to students and graduates who are making their first steps in the professional area or to those who are looking for a change and a new professional environment, on account of the current radical changes in employment throughout the Globe. Our goal is to understand candidate’s needs and provide the best solution for the future employee and employer.
Customer Service Advisor SWEDISH Speaker
Industry: Outsourcing/Call Center/Obsługa Klienta
Foreign Language: szwedzki
Region: Polska
Workplace: Katowice
Job description:
Full-time Katowice Posted 1 week ago Are you a talented communicator? Are you helpful and attentive to others? If you know how to listen, if you understand people quickly and if you speak Swedish, there is a place for you in Katowice! now! Our Client is one of the biggest outsourcing service providers in Poland. Thanks to a team of 2,000 professionals, it delivers IT outsourcing services to 40 clients in 20 languages. Job description - Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network - Delivering professional and prompt service to the customers - Keeping records of all customers’ enquiries in the reporting system - Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem - Sending more complex enquiries to the relevant IT Support Team
Candidate’s profile - Very good Swedish language skills both verbal and written - Good English skills - Excellent verbal and written communication skills - Professional telephone manner - Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications - Basic technical support experience an advantage but not necessary - Flexible, well-motivated team player, ability to work under pressure
We offer:
What we offer - Work in a multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages - Clearly defined career path (experts or managers), wide range of training – over 20 000 online training and books also available at home, training in classroom, funding for learning foreign languages - You will learn best practices and global business from experts. Over 900 certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database - You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves! - In addition to the salary, you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards! - Our offices are conveniently located with “Bicycle-friendly” certificate!
Please send your CV to m.vatavu@wipjobs.com

Please, place in your CV the following clause: "I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 September 1997, unified text published in the Polish Journal of Laws (Dziennik Ustaw) of 2002, no. 101, item 926, later amended."