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Romanian Speaking Customer Support Specialist | Grupa LinguaJOb.pl

About Us
For our Client, licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, indices we are lookig for Romanian Speaking Customer Support Specialist. The right candidate would be a team player with a strong interpersonal skills and a problem solving attitude. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.
Romanian Speaking Customer Support Specialist
Industry: Sprzedaż/Handel zagraniczny
Foreign Language: rumuński
Region: wielkopolskie
Workplace: Środa Wielkopolska
Job description:
  • providing excellent customer service (supporting Romanian clients)
  • building up positive relationships with customers
  • resolving issues in a timely manner and ensure high levels of customer satisfaction
  • providing explanations in relation to customer complaints (both written and by phone)
  • monitoring of the situation on financial markets
  • accepting transaction orders by phone
  • working with the CRM system (verification and completing clients data) 
  • cooperating with external XTB branches and internal departmets
Requirements:
  • higher education, preferably in Finance (might be IV or V year student)
  • Romanian language - native or proficiency level required
  • responsibility and ability to multitask, prioritize and close tasks quickly
  • strong communication, interpersonal and negotiation skills
  • good knowledge of MS Office
We offer:
  • full-time employment agreement
  • great learning opportunity in cooperation with multinational units of the company
  • work in internationally known company with a well-recognized brand
  • young, professional, dynamic team and multinational environment

To apply for this position please send us CV in English language only.

 


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You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application by Grupa LinguaJob.pl. for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the General Data Protection Act from 25th May 2018.

“Maintaining compliance with the Data Protection Act 2018 (the Act) by working to best industry standards when collecting personal data and collaborating with the Data Protection team when requests for data subjects are received. This will include providing information to assist with the processing of requests and complying with the instructions of the Data Protection team in order to satisfy the requests and the Company’s obligations under the Act.. Find mor details about the Privacy Policy here.
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